Payment Policy

Overview of Payment Methods

ChicCarry accepts payments using trusted, secure, and widely recognized payment methods to ensure both convenience and safety for our customers. Currently, payments can be completed via PayPal, which provides an additional layer of protection for buyers and facilitates easy transaction tracking. Other payment methods may be added over time and will always adhere to industry-standard security practices.

PayPal Payments

When using PayPal, transactions are processed through PayPal’s secure system. ChicCarry does not store complete PayPal account credentials or financial information on its servers. All PayPal payments are handled in accordance with PayPal’s terms and conditions, ensuring that both customer and business interests are protected. Customers are encouraged to review their PayPal transaction history for reference, and payment confirmations are sent via email immediately after a successful purchase.

Payment Processing

Once an order is placed and payment is submitted, it enters a processing stage where ChicCarry verifies the transaction and prepares the order for fulfillment. Payment is confirmed before items are dispatched to ensure accuracy and prevent fraudulent activity. In the unlikely event that a payment cannot be verified, ChicCarry will contact the customer using the email provided during checkout to resolve the issue promptly.

Currency and Pricing

All prices are displayed in the currency specified at checkout and include applicable taxes where required. The total amount due is calculated before payment authorization, and no hidden fees are added. Payment confirmation will reflect the exact amount charged, including any shipping fees or applicable local taxes.

Failed or Disputed Payments

If a payment is declined, fails, or is disputed through PayPal, the order will not be processed until the issue is resolved. Customers are advised to verify sufficient funds, account status, and PayPal security requirements before initiating payment. In cases of dispute, ChicCarry works with PayPal to review transaction details and resolve the matter fairly, maintaining clear communication with the customer throughout the process.

Security and Fraud Prevention

All transactions through ChicCarry are monitored for unusual or potentially fraudulent activity. This includes verification of payment details, billing information, and order consistency. In cases where irregularities are detected, ChicCarry reserves the right to delay or cancel an order until confirmation of legitimacy is received. These measures are in place to protect both customers and the business from unauthorized activity.

Payment Confirmation

After a successful payment, customers will receive a confirmation email summarizing the order, payment method, and total amount charged. This email serves as proof of payment and should be retained for future reference. ChicCarry ensures that this confirmation is clear, accurate, and sent in a timely manner.

Refunds and Reversals

Refunds for payments made via PayPal are processed according to ChicCarry’s Return & Refund Policy. Once a refund is approved, the amount is returned to the original PayPal account used for the purchase. Processing times depend on PayPal policies and may vary slightly based on banking processes, but ChicCarry ensures that refunds are issued promptly and transparently.

Responsibility and Limitations

While every effort is made to provide secure, accurate, and reliable payment processing, ChicCarry is not responsible for technical disruptions occurring on PayPal’s platform or for delays caused by financial institutions. Customers are encouraged to review PayPal’s terms and security notices to understand protections and responsibilities fully.

Business Details

Business Name: ChicCarry
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@chiccarry.shop
Business Address: 311 Greenwood Dr, Hitchcock, Texas 77563, United States